Privacy Policy
Your privacy is very important to Estetique so we want you to know how we collect, share and protect your information. This Privacy Policy informs you about:
• The information we collect
• How we use that information
• How we could share your information
• How we protect your information
• Your options regarding your personal information
The Information We Collect | Information that You Provide Us
We receive and could store the information that enters our website. For example, we collect your information when you call us to ask a question, write a review, ask for a quote or use any of our services. The information we collect includes the following data:
• Your name
• Your address
• Your phone number
• Your credit card number and other payment information
• Your identification number
• Your information for credit approval, such as identification information
• Demographic information, age, personal interests, product preferences and professional information.
Information from Other Sources
We could also receive information about you from other sources, including third parties that help us update, extend and analyze our records and identify new consumers.
Automatic Information
In order to help us understand and improve our interaction with the users of our website, we could allow web analytics providers to collect information from the website using automated tools, such as cookies or web beacons. We could have similar agreements based on interests with advertisers.
Public Forums
Our website offers community forums or blogs that are publicly accessible. You should be aware that any information you provide in the forums or blogs can be read, collected and used by other people that access them.
How We Use Information We Collect
Estetique uses the information it collects to:
• Process orders and requests of products, services or information.
• Track and confirm orders.
• Deliver products and install equipment.
• Carry out marketing and advertising of products and services.
• Perform research and analysis.
• Inform about special events, promotions and surveys.
• Process requests for financing and payments with credit card.
• Facilitate your interaction with Estetique and others, for example, allow you to send a link to a friend via e-mail.
• Run, assess and improve our business.
Data Retention
We will retain your information as long as your account is active, or as long as it is necessary, so as to offer you services, fulfill other legal obligations, solve disputes and assert our agreements.
How We Share Information We Collect
Estetique does not sell, rent or exchange information with third parties. We could share your information with third parties to carry out services on your behalf, such as:
• Processing requests
• Delivering packages
• Scheduling and carrying out installations
• Providing post-sale and technical services
• Sending marketing communications
• Performing research and analysis
• Processing applications for financing and payments with credit card
• Providing Live Chat and Live Talk services In some cases, we may need to share your personal information according to a regulation, court order or summons.
We could also share information when we consider it necessary to comply with the law. We could also share information in order to comply with a government request or when we consider that a clarification is necessary or appropriate to protect Estetique's rights, property or safety, or those of our customers or others; to avoid damage or loss; or in connection to an investigation about a supposed or real criminal activity. We could also share personal information in case of a corporate sale, merger, procurement, dissolution or similar event.
How We Protect the Information We Collect
Estetique takes reasonable safety measures to protect, but does not guarantee, the confidentiality of the personal information it controls, and adequately restrains the access to that information. Therefore, when you transmit information to Estetique is at your own risk. We will use a variety of safety measures to protect online transactions. Estetique's website uses encryption, such as the Secure Sockets Layer (SSL) protocol, to protect your personal information when transferring data. SSL protects the information you provide through our website, such as information about orders, including your name, address and credit card number.
Your Options Regarding the Information We Collect
You can choose to:
• Stop receiving e-mails, direct mails and marketing or promotional phone calls.
• Update and correct your personal information.
• Cancel your account or request that we stop using your personal information to offer you services.
• Request that we remove your personal information from our blog or community forums.
To choose any of these options, you can:
• Follow the instructions of the marketing e-mails, direct mails or mobile communications that you receive from Estetique.
• Call 1-954-442-6595 with your request and current contact information.
• Send an e-mail with your request and current contact information to customerservice@estetique.com. This e-mail address is protected against spambots.
• Send a letter with your request and current contact information.
Protection of Children's Privacy
We are committed to protect children's privacy on the Internet and we do not knowingly collect personal information from children under 13.
Links to Other Websites
Our website provides links to other sites, and many of these sites may have their own privacy policies. Be sure to review the privacy policy of the site you visit.
Privacy Policy Updates
It may be necessary to update our Privacy Policy as a result of the expansion of Estetique and its clientele. If we make significant changes to our Privacy Policy, we will post a message on our website.
Questions?
If you have questions regarding our Privacy Policy, we will do our best to answer them.